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Free shipping on orders over $250

Shipping Policy

1.1. Processing: Orders are typically processed and prepared for shipment within 1-3 business days after the order is placed, unless otherwise stated during checkout or due to unforeseen circumstances.

1.2. Order Verification: Some orders may require additional verification before processing. This may cause a slight delay in shipping your order.

1. Order Processing Time

2.1. Shipping Options: We offer the following shipping options:

  • Standard Shipping: Estimated delivery within [X] business days.

  • Expedited Shipping: Estimated delivery within [X] business days (additional fees apply).

Delivery times are estimates and commence from the date of shipment, not the date of order placement.

2.2. International Shipping: We ship internationally to most countries. International delivery times vary depending on the destination and local customs processing times.

2. Shipping Methods and Delivery

3.1. Rates: Shipping rates are calculated based on the weight of your order, shipping method selected, and destination. Shipping costs are displayed during the checkout process before payment is finalized.

3.2. Free Shipping: We may offer free standard shipping on orders over a certain amount, as specified on our website or during promotional periods.

3. Shipping Rates

4.1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can track the status of your shipment using the provided tracking number on our website or through the carrier's website.

4. Tracking Orders

5.1. Delays: Astronaut Merch is not responsible for delays caused by weather conditions, carrier delays, customs clearance, or other circumstances beyond our control.

 

5.2. Failed Deliveries: If a delivery attempt is unsuccessful (e.g., incorrect address provided, recipient unavailable), the carrier may leave a notice or attempt redelivery. It is the customer's responsibility to coordinate with the carrier for successful delivery.

5. Tracking Orders

6.1. Address Accuracy: Customers are responsible for providing accurate shipping information. Astronaut Merch  is not liable for orders shipped to incorrect addresses provided by the customer.

6.2. Restricted Locations: We reserve the right to refuse shipments to certain locations based on carrier limitations or legal restrictions.

6. Delivery Issues

7.1. Customer Support: For any questions or concerns regarding our Shipping Policy, please contact our customer support team at [support@email.com].

7. 

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